Contact Us

Contact Us

We’re Here to Help 

At Frenchie Kits, we value every customer and are committed to providing a smooth and enjoyable shopping experience. Whether you have a question about a product, your order, or anything else, our team is ready to assist you.

How to Reach Us

Email Support
For all inquiries, please contact us at:
[email protected]

We aim to respond to all emails within 24–48 hours on business days.

What Can We Help With?

You can contact us for:

• Order status and tracking information

• Product details and recommendations

• Shipping and delivery questions

• Returns and exchanges

• General inquiries about our store

Customer Support Hours

Our support team is available:

• Monday – Friday

• 9:00 AM – 6:00 PM (GMT)

Messages sent outside business hours will be answered as soon as possible on the next working day.

Before You Contact Us

To help us assist you faster, please include:

• Your order number (if applicable)

• A clear description of your question

• Photos (if related to product issues)

Our Commitment

At Frenchie Kits, we are dedicated to delivering reliable support and clear communication. Every message matters to us, and we strive to provide helpful and timely solutions for all customers.

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